Return policy
Cancellation
We accept order cancellations before the product is shipped or produced. If the order is canceled, you will receive a full refund. We cannot cancel an order if the product has already been shipped.
Returns (if applicable)
We accept returns. Customers have the right to request a return within 14 days of receiving the product. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Customers will only be charged once for shipping costs (this includes returns); no restocking fee will be charged to consumers for returning a product.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email notifying you of its receipt. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or missing refunds (if applicable)
If you haven't received a refund yet, first check your bank account again. Then, contact your credit card company; it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you've done all of this and you still haven't received your refund, please contact us at [enjoymenta.com@outlook.com].
Please contact our customer service at [enjoymenta.com@outlook.com] for the return address.